Health Claim Assistance, Inc. is a service organization owned and managed by Susan A. Dressler.
Susan has worked for 17 years with insurance benefits and medical claims. Her experiences throughout those years have given her an in-depth understanding of the difficulties encountered by not only the insured and their families, but by providers as well. She set out to simplify matters for everyone and has built a solid reputation on her ability to do just that.
Here's what some clients say about Susan:
"Before we met Susan, my husband was always worrying about our medical bills. He hardly slept a wink a night. Now, he sleeps like a baby."
-O.H. Wheaton, Illnois
"In a matter of weeks, Susan had everything straightened out; our pharmacy received reimbursement on a delinquent account, the patient learned how to handle her prescription charges, and we have not had a problem since then."
-Roberto Barnato, Pharmacy Manager
Holy Family Plaza Pharmacy
The Simple Truth...
Medical insurance claims can be a real headache.
Let's face it.
Dealing with complicated health insurance claim forms doesn't rank high on our list of "Favorite Things-To-Do." In fact, a nationwide survey places it as number seven out of 19 things that annoy us the most as consumers.*
Ms. Dressler is licensed through the Illnois Department of Insurance and is President of the Alliance of Claims Assistance Professionals, Inc.
What is a Claim Assistance Professional?
Profession began 15-20 years ago when individuals realized that people needed help understanding Medicare claim filing and claim resolution.
In 9/1990 it was mandated that all doctors/hospitals bill Medicare for their patients, regardless of their assignment status, however people still needed help in filing for second coverage after Medicare.
CAPS have various backgrounds to help prepare them for this business, claim billing for doctors, hospitals, clinics, Insurance claim processing background from major insurance companies, accounting background, legal background.